Think it's 8 pm on a Friday at your restaurant The tables are full of overexcited customers enjoying your dishes, your front-house staff is running around, and the phone is ringing continuously with takeout orders.
You can hardly hear a person and there’s no time to clear up their orders, even to ask them if they want any dessert. Once a takeout customer arrives in to get their food, they take 5 minutes looking for precise change while others stand in line behind them. That’s far better, than the other guy who called in for a $80 order—and didn't turn up.
Whether you operate a well-known group of eateries or a solo setting that opened last year, you can possibly relate to the hitches and shortcomings of having a takeout. That’s why it’s time to look at an online food ordering application for your eating place.
Following are the five best reasons why restaurant owners should have an online food ordering application to increase profits and simplify their operations.
When your eatery takes the move to online food ordering application, you and your employees will no longer be slaves to the phone. Instead of managing numerous callers and being caught on the line with a diner who seems to have a doubt about every dish on your menu, you can process orders with the push of a button at any time you are free.
Online food ordering application provides your patrons the convenience of ordering when and how it’s easiest for them. If somebody’s in a hurry and desires to pick up their favored weeknight dinner on the way home from work, they can order ahead and swing by your eatery right at 6. Since the whole order is prepaid, all they have to do is take it and enjoy it. On the other hand, if a customer needs to take as much time as they’d prefer with your menu, they need not have to worry about hastily telling you their order over a noisy call - and trying to think of what their friends need, too.
When customers order online, they basically order more. Rushed phone orders make up selling practically impossible, nevertheless your online menu inevitably offers your customers with every single choice available. More cheese? Add-on of fries? Dessert and a gratitude tip? All possible.
With online food ordering application, the customer places their order right, and there is no chance to misinterpret them, like there is on the phone. You have clear records of every change and even special requests, so all are on the same page. This leads to less waste, less frustration, and higher customer satisfaction.
Prepaid orders aren’t just useful for your customers, of course. They also put an end to the problem of takeaway no-shows. When someone places an order, you will spend the time and money to prepare for it, and they won’t come to pay and pick it up, it’s a waste. Credit cards are required to place an order through an online food ordering application, noting that each time you get paid for your slog.
Every restaurant is unique in its nature and has different needs to cater. Apptizer offers a range of solutions for restaurants to choose from. With Apptizer online food ordering application you can give customers a seamless experience, whether they're ordering online from a desktop or mobile device, by kiosk in a brick-and-mortar store - it can be customized according to your needs, just the way you want!
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